Medford & Grants Pass Auto Repair

5
Grants Pass

A year ago my A/C suddenly would not work in the middle of a long road trip. I was traveling trough on my way home to Texas with three small kids. I called the Toyota dealer and a couple of other shops. They would not see me until the next day. Finally I called Kelly's. They were full but agreed to see me. They were so kind to my kids and got us back on the road in about a hour. We drove through Grant's pass again this summer. I though of their kindness again and decided I should have written this long over due review and thank you!!

Thank you so much!

- Grants Pass
5
Grants Pass

Good customer service, comfortable wait room.. live all the friendly staff.. take excellent care of my truck!!!!

5
Grants Pass

I typically hate going to car places... like most females, lol. But I went here because I heard an advertisement for them helping fight hunger. I brought in peanut butter and got free windshield wipers. They were unbelievably kind. Very thorough when I asked questions about additional services I need on my car. I will absolutely be returning for further services. THANK YOU!

Kathryn, thank you so much for taking the time to do this! And thank you for helping us to wipe out hunger. We are so happy you will be back.

- Grants Pass
5
Grants Pass

Lisa and Dave are two of the kindest, most honest, and genuine individuals. After talking with them, even for a moment, its easy to see how their values and integrity transfer into their workspace. Not only did they offer a FREE women's mechanic class, but Dave also did a full vehicle inspection for me. Things that other mechanics had told me were URGENT or DETRIMENTAL to the well being of my car, Dave assured me (and showed me) were just fine. I'm so thankful to know that a shop with this much goodness exists. THANK YOU Kelly's. The tools and resources you've offered me are life changing. As long as I'm in Oregon, my vehicle is yours for the fixing!

Ashley, such kind words. Thank you for taking the time to do this. xo

- Grants Pass
5
Grants Pass

Honest, genuine, and approachable people. Attended their all women's auto care clinic and was very impressed. I will take my vehicle to this shop from now on. :) Integrity-"What you do when no one else is looking." (This quote is on their website and it sums them up perfectly).

Thank you Malia! It was so wonderful meeting you!

- Grants Pass
5
Grants Pass

I partook in the Ladies Auto Care Clinic in January 2017. The owners were extremely friendly, honest, knowledgeable, and truly cared out teaching us how to care for our vehicles. I will never take my car anywhere else!

Awe...You ladies are amazing! Thank you so much for this!

- Grants Pass
5
Grants Pass

Yesterday I had to take my car up to Kelly's Automotive for an AC Recharge but I also needed a ride to work and they have a shuttle.[I don't know if the shuttle is for everyone I was just going down the street] As we were walking to the van the guy that gave me the shuttle ride kind of sped up and got in front of me, I thought weird... He then opened my car door for me!! That small teeny tiny action blew me away! For that reason I will go back to Kelly's. Thank you to David & the receptionist for being so kind too! They did a good job on recharging my AC too!

5
Grants Pass

Kelley's is by far the best automotive shop I have ever worked with. I recommend them highly and will only use them in the future. Everyone there is the best. Also they are the kind of place with old fashioned values, and I got a hand written thank you card!!

5
Grants Pass

Doesn't get better than a company who really cares about service, communication, has car loaners or will pick you up or take you back to work when bringing your car in. I see a couple reviews about estimates being wrong, but I know from being alive so long that when it comes to cars and boats, you really never know what's wrong until they are able to do a complete diagnostic. Sometimes that means that they go to do the repair and find that it's a different problem. I think their price is very fair for the service and guarantee. I like the videos of the diagnosis. I like that they were the ONLY shop in Southern Oregon who could FINALLY fix our Ford F-250. Two dealers, hundreds later, no result. Kelly's - one stop diagnoses the problem and fixes it. Go Kelly's, it's no wonder you're rated highly!

5
Grants Pass

best place in Grants Pass to work. Home away from home. honest hardworking folks

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