Everyone at Kellys has been quite helpful for both me and my family members who bring their cars in for servicing. Each time we've brought vehicles in the work was done in a timely manner, and for that, I'm very grateful. The customer lounge is comfortable, but I've never really had to wait long when I've been there. The entire staff have always been professional--an extra shoutout to Curtis, though, he always seems to go the extra mile to make sure I'm happy. So you may ask, why only 4/5 stars? I know being a mechanic is a dirty job, so I can certainly forgive it, but just about every time I've brought my Kia in, I've had to clean grease/oil/other off of my steering wheel and sometimes my seat. I know it sounds nitpicky because the service is always fantastic, but for whatever reason, I found it bothersome enough to knock off a single star. It certainly won't stop me from bringing my cars in.