Medford & Grants Pass Auto Repair

5
Medford

The folks at Kelly's Automotive are excellent in every way; great work and superior customer service.

5
Medford

Very efficient, prompt, and courteous service.

5
Grants Pass

I usually try to arrive earlier than the appointment. On 1/5/19 this was the case, because I hoped the job would get done within 3 or 4 hours. Sure enough, even though they said it might take overnight, it was done between 8 am. and 11 a.m. when they called and said it was ready. They had to replace the two control arms on the front wheels. Our 2008 Honda Fit Sport will probably never have to have this job done again. Mileage is about 135,000 now, and we tend to use it less as time goes by, having another car as our primary vehicle. In this case, rather than someone taking me home (which they have done on numerous previous occasions) they gave me a loaner car, which did what I needed and gave me more freedom to get other things done which took a car to do them. I always think that I get good service at fair prices.

5
Medford

Kelly's Automotive has been solving my automotive problems for years. They have succeeded where others have failed. For instance, I have a Jeep that had a chronic intermittent electrical problems in the dash module that was driving me nuts. Another time the rear wiper motor stopped working and I was unable to trace the wires from run from the fuse, switch, and motor. Once again, as usual, Kelly's came to the rescue. Regards, Vic

5
Medford

Fast, friendly service at reasonable prices.

5
Grants Pass

David was very helpful in setting up and completing a pre-purchase inspection of a used BMW vehicle that I wanted to buy. The review identified a number of serious mechanical problems with the car and as a result I passed on buying the car. The cost of the inspection was in and of itself minimal and saved me thousands of dollars on needed repairs.

5
Medford

Kellys Automotive is like a good neighbor. They strive to always go the extra mile. Their exceptional service is beyond compare. They always take the time to explain the issues found and help you decide what works best for you and your budget . They never push you into anything and always try to help you get the repairs you need in a timely, professional and warm family environment. The stories I could share of all the times they've helped us on cars for years would prove their commitment to the needs of the customer and the dedication to an exceptional experience with honest and fair auto repair. I refer everyone to a Kelly's! Do yourself a favor and call Kelly's when you need trusted service for your autos.

5
Grants Pass

They got the car in at a good date for us. They completed the work on time. They clearly notified me of another repair (replacement of major parts at the front wheels) which were worn out (after about 130,000 miles) which needed to be replaced soon, and the approximate cost. Bought this car new, and plan to keep it for many more years. It's a Honda Fit. What else? Great small car. Great service at fair prices.

5
Grants Pass

Hands down the best shop I have ever been to. I've been a car guy my whole life and have never seen stand up and great service like at Kelly's. They get the job done fast, at a fair price and not at all shady.

5
Medford

There is a reason Kelly's Automotive Repair shop has been voted the best automotive repair shop more than once. I've never gone to have my car serviced where everyone was not only professional but so darn friendly too! The questions I have ever had concerning what my car needed at servicing or in the future were always explained clearly, they do it in a way I can actually understand! Both my husband and I have always felt they do a great job, and go above and beyond our expectations. It's always good to make an appointment because they understandably get quite busy at peak times. Thanks to everyone at Kelly's you have us as customers as long as I drive, ha!, which will be well into my 90's right? (: Thanks, Linda & David

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