Medford & Grants Pass Auto Repair

5
Medford

Kelly's is amazing they checked everything too to bottom, they are honest and true letting us know what we need and what we don't need. I highly recommend Kelly's Automotive! 10 stars⭐

Thank-you, for the 10 star review! LoL

- Medford
5
Medford

Kelly's is not only a great partner for the community they are a great shop who now have our business for both of our vehicles. They advised me of work that actually needed to be done and guided me away from a much more expensive work that I thought my vehicle needed. Their customer service is great, their follow up is refreshing and the staff is helpful and pleasant. We took my vehicle in initially a year ago when they were doing a food drive, we had wipers replaced and decided then that we would bring my vehicle there in the future. Their prices are very reasonable and their community support - I had my brakes replaced with the parts donated for a donation to another worthy community fundraiser. Their values earned our business, their service and professionalism keeps it.

5
Medford

Fast, honest, and reliable service!

Thanks TJ, we appreciate your Review

- Medford
5
Medford

I was very satisfied with the repairs performed on my car by Roberto. Jeff was very courteous and friendly. The shuttle driver was friendly too. I feel Kelly's is a very honest and reputable repair facility. I will use them again If and when needed.

Thanks Anna, We have a Great staff of caring people. We're glad it shows, and that we could earn your business.

- Medford
5
Medford

Kelly's Automotive Service has done the oil changes on our vehicles for years; they do a great job. The check engine light came on; so of course we called Kelly's; they were booked & we were going out of town; so we dropped the vehicle off on Friday afternoon in order for them to work on it on Monday (I was really bummed that we were going to have to travel in the truck; it is not as comfy as the Yukon); but at 4:58 pm Kelly's called to give a run down of the issue & said if we wanted them to complete the repair; they could have it done within approximately 20 minutes! Kelly's; you made my weekend; traveling is so much better in the Yukon; we haven't been out of town in years & were really looking forward our trip. Great job!! We recommend Kelly's Automotive Service for all your automotive needs; great service & wonderful staff!

Thanks Jodie, We are blessed to have such a great and caring staff, Thanks for your Nice review

- Medford
5
Medford

They are honest and always answer my many questions. I'm so grateful to have them available to maintain both our cars. thank you for your care.

5
Medford

I was traveling through Medford, pulling my travel trailer. I had some issues with my truck through the mountains. Ford couldn’t help because they were too busy- plus they wanted me to unhook and give them my truck for two hours- just for the diagnostic test. I called Kelly’s automotive and talked to Tammy. She was incredibly kind. She gave me directions for where to park with my trailer attached so someone could run out and run the diagnostic. Greg came out quickly and discovered the problem. He then ordered the part and showed me a place to drop the trailer. He also arranged for someone at Kelly’s to fix my truck. We waited in the lobby, using their free WiFi and resting. We were back on the road quickly and painlessly thanks to Kelly’s. Thank you so much for going above and beyond for us.

Thanks Kevin, We're Very glad we could help get you back on the road. Tammy & Greg are a wonderful part of our team.

- Medford
5
Medford

I took my 06 tundra in for a water pump replacement and they did a pretty good job. I had a leak issue but turns out it ended up being a bad radiator cap which got replaced. They took the time to get my truck in to pin point where the leak was coming from because it was not noticeable from the top side. There prices are pretty reasonable and the staff is very polite.

5
Medford

Kelly's is a top-notch auto repair establishment. I have taken all my cars there, and they all get careful, personalized service. The prices are not cheap but they are fair. Repair suggestions are prioritized, and unnecessary work is not advocated. They always give follow-up calls to make sure things have gone well.

Thanks Laurenc, We appreciated your faith in us more than we can say.

- Medford
5
Medford

I first came to Kelly's about three years ago on a Saturday when my go-to shop was closed. I was impressed from the first phone call. They did a great job on that call, and became my new go-to mechanic. They were quick and reasonably priced. Earlier this year, they did work on a different car, and we were totally happy with the work and exemplary customer service. Last week, when my son's car needed repair, we towed it in at about 4:30pm, and they said they could probably look at mid day the next day. We had an idea what was wrong, and were looking at a possible $600-plus bill. They called me at 8:30 the next morning, and repairs were complete. (the problem was what we thought)They had somehow invoked a warranty, and a prorated price on a part, and got it done for under $100! Can't expect those circumstances every time, but I have total trust in the people there.

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