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Medford & Grants Pass Auto Repair

5
Grants Pass

Thanks guys for once again taking care of our PT Cruiser. I so appreciate your rapid diagnosis and then your efforts to keep the cost down. You guys Rock!!

5
Medford

These guys are very professional and honest. The exact type of mechanic everyone should want.

5
Grants Pass

Just want to say that Dave Kelly at Kelly Automotive and The Tool Box uptown Grants Pass is a great guy and helped me out a ton! He has done a few things for me and then he did a few things for FREE!! What mechanic does things for free?! Big or small?! He towed my truck across town and then replaced a terminal on my battery for FREE! Honest guy that supports young life and is an active member in our community. If you're not sure, and you need automotive help but you're intimidated or afraid of getting a bad mechanic, have no fear. Go to Dave! Thanks Dave!

5
Grants Pass

We were on our way back from a 5-day trip to the Oregon Coast when we encountered car trouble. We made a food stop when all of a sudden, the steering wheel of our GMC Yukon became so tight, I can't turn it. I called a tow truck and William from Grants Pass Towing was so honest and told me he does not know how to fix the problem. He called someone form a "nearby autoshop" to come take a look as I told him we are still about six hours from home. Within 5 minutes, Jim from Kelly's automotive came and knew immediately what the problem is. He drove the Yukon to the shop. It was getting late in the afternoon, and they told me that it might be too late to get the parts needed. Luckily, they were able to get the parts and worked on the car immediately. Service Manager Curtis and owner Dave Kelly were so nice, and very professional. They know we were worried (three women and 2 kids traveling) and assured us we will be back in the road with a safe car.Dave's daughter was having a spaghetti feed fund raising that afternoon and they were supposed to close a little early but Curtis, Jim and the gang stayed to make sure our car is fixed.Oh yeah, I was expecting a hefty repair bill but it was actually a lot lower than I expected. I was thinking the repair will cost me a fortune, so that was a nice surprise.Another bonus, while chatting with Curtis and Dave while waiting, I found out that Curtis is from Fairfield, my hometown, and Dave is from Napa, one of my favorite city. What a small world. Bottomline...Kelly's Automotive saved the day. What a wonderful, honest, and professional group. It is so rare to find a business like yours.

5
Grants Pass

On the first day of our family camping trip, we discovered a big pool of antifreeze under our '98 Jeep Cherokee. After seeing a good review for Kelly's Tool Box on Yelp, we slowly drove into Grants Pass and had our fears confirmed -- we had a radiator leak. We were supposed to continue driving to the coast the next day, so we figured we would have to change our plans.Dave Kelly and his wonderful staff saved our vacation. Within the same day, we had a new radiator and the Jeep was ready to go again. The people at Kelly's are fair and honest and didn't try to sell us extra repairs. We were in a bad situation and they really could have gouged us, but instead we got a fair price and excellent quality work. Dave personally stayed late to finish the work on our car, and patiently showed us what he had done. Kelly's also has a comfortable waiting room and suggestions for local places to take the kids, so we actually had fun in Grants Pass while the repairs were taking place. I wish we lived closer so we could bring our cars here for everything. Kelly's did a great job for us. If we could give them more than 5 stars, we would.

5
Grants Pass

There are three words that I use to describe Kelly's Automotive, conscientious, diligent, and courteous. That is important to me and my husband as our vehicles get us where we need to go, when we need to get there. It is especially important for us when we go on vacation. We go several hundred miles round trip and we give our truck a work out ! We go 6000 ft up in the mountains where the low is often 10 degrees in the mornings ! Before we go we ALWAYS take our truck in to the folks at Kelly's and have them do everything that needs to be done before we undertake our vaca. We have been going for several years and our truck has never ever let us down. When you are out where you might not have cell service and there are few people around, you need to know that you have trusted your vehicle to the right people so you can depend on it. That and they are the nicest people to work with !! There are three words that I use to describe Kelly's Automotive, conscientious, diligent, and courteous. That is important to me and my husband as our vehicles get us where we need to go, when we need to get there. It is especially important for us when we go on vacation. We go several hundred miles round trip and we give our truck a work out ! We go 6000 ft up in the mountains where the low is often 10 degrees in the mornings ! Before we go we ALWAYS take our truck in to the folks at Kelly's and have them do everything that needs to be done before we undertake our vaca. We have been going for several years and our truck has never ever let us down. When you are out where you might not have cell service and there are few people around, you need to know that you have trusted your vehicle to the right people so you can depend on it. That and they are the nicest people to work with !!

5
Medford

We cannot thank Jay and the staff enough for helping us get safely back on the road to Vancouver, BC. Our beloved short bus runs great and we really appreciate your assistance with our transmission (flywheel) problems. Your customer service is excellent and your mechanics did an amazing job! We're very grateful for your team's efforts and for loaning us a vehicle so that we could stay with our friends in Tri-City. We highly recommend Kelly's Automotive Service for anyone in need of courteous, friendly and highly skilled professional auto service in Medford or Grants Pass. Sincerely, Cory & Peter (aka the Whomp Bro.s)

5
Medford

When there is a concern about one of our vehicles, Kelly's is the only place we go. Time and time again, they have assessed the concern, given an honest report of the problem, and provided am estimate for repairs that we can trust. -Cori Murphy, The College Authority

5
Medford

This shop operates like the service providers of old, you could send Grandma and Grandpa there and they would tell you that is how customer service was in their day. Picked us up, loaned us a car, then called in with an estimate of possible fixes and let me make the call. Honesty and Integrity in an industry that often frustrates consumers. Kelly's is our families shop of choice!!! Eli Clark- COUNTRY Financial Medford Oregon

5
Medford

I have used Kelly's for a couple years now and have always been pleased. If you are about to purchase a used car I'd highly recommend bringing it in to these guys for an affordable once over. Kelly's helped make sure we didn't buy a lemon on our last couple of car purchases. Thanks guys! Donny Saindon - Excalibur Computer Solutions

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