Medford & Grants Pass Auto Repair

5
Grants Pass

They got me in on the same day I asked for an appointment. I was quite tired and found a very comfortable recliner in the customer waiting room. They did the LOF job, charged me on $39.95, showed me the written results of their 28 (?) point safety survey, and got me out in about 90 minutes. I've been going here for several years, and am very happy to continue. They are personal, they've provided rides home (and picked me up on a number of occasions). They've loaned me a car once. What else could I ask for. They are honest auto service people.

5
Grants Pass

We broke down between home and a destination in California and were towed to Kelly automotive. There were very busy and couldn’t really get us in that day but they still diagnosed the car for us instead of waiting for the next day. If it wasn’t for that small bit of leniency, we wouldn’t have been able to recover our vacation. The man that worked with us was more than kind and compassionate for us. I’m glad this is were we ended up when we were knocked down.

5
Grants Pass

As always, I found them to be friendly and efficient. They took the time to make sure I understood what needed to be done and didn't push any extra work on me.

5
Medford

I appreciated the speed in which Kelly's was able to inspect and fix our suburban!

5
Medford

Kelly’s did an excellent job in diagnosing the problem with my car and getting it repaired in a very satisfactory timeframe. My car had to be towed in and they were able to give me an estimate for the repairs within a few hours. The employees are very friendly - they came to my house to get me in their shuttle so that I could pick up my car. Tom

5
Grants Pass

Great quality service - Everytime! Thank you!

5
Grants Pass

I scheduled online for a tuneup; my car’s mileage had dropped and I reckoned its 90,000 miles without a tuneup were to blame. Kelly’s technicians checked the car over thoroughly, determined that there was nothing wrong with my spark plugs at all and a tuneup was unnecessary—but my air filter was filthy. They checked with me and then replaced my air filter, saving me quite a bit of money. I so appreciate their honesty and competence.

5
Grants Pass

Kelly's was quick and knowledgeable. Had me back on the road the next day. Being able to set up an appointment online and communicate through text was very helpful as I work nights.

5
Medford

Everyone at Kelly’s is very professional, courteous and they are honest. I am new to the Medford area, but they have the values my family appreciates in businesses today. I highly recommend them and encourage anyone with car issues, even foreign cars call them for any issues with your vehicle.

5
Medford

From the time I contacted the shop, to the time I dropped off my vehicle, throughout the shuttle ride and at the time of picking up my vehicle - everyone was so friendly and professional! I will return for all my auto service and repair needs.

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