Medford & Grants Pass Auto Repair

5
Medford

I came into town not knowing anything place to take my truck, because it was making some noise. The guy at AutoZone recommended your shop which I found to be very helpful very reasonable an all-around good group to work with. Thank you for doing such a spectacular job in short time reasonable rate Mark Finch

Thanks Mark, Glad we could help!

- Medford
5
Grants Pass

So glad I finally found a shop with integrity that I can trust! The front office was very friendly and kept me updated through out the entire time they had my car.I got my car back in a timely manor and haven’t had a problem since. I will definitely be using them again in the future!

5
Medford

Fast, efficient and courteous service. Highly recommend.

Thanks for the Kind review.

- Medford
5
Medford

Such a friendly experience from checking in with Jeff Mungaven, getting a ride to and from my office by JJ and the very thorough crew who found and fixed my major issues.

Thanks Susan, We do have a great, caring staff. Thanks for the nice review.

- Medford
5
Medford

It's never a pleasure when your vehicle needs fixing, but it's ALWAYS a pleasure to deal with Kelly's. Great customer service!!!

5
Medford

Great experience; a thorough multi point inspection revealed immediate attention items as well as maintenance to keep an eye on for the next scheduled appointment. Reasonable prices. Good people. Trustworthy so far. Recommended.

Thanks for the 5-star review. We'll always let you know Everything we see, and which items can wait if need be.

- Medford
5
Medford

I went into Kelly’s Automotive to get new windshield wipers. They were extremely kind and professional and it took them about three minutes to take the old ones off and put on the new wipers. The price was super inexpensive even though I have a Honda fit and the wipers are not a common size. They run specials now and again for highly discounted or free services for donations of peanut butter.....which is awesome! This is my new go to place for my vehicle services!

Thanks Raledo, Happy we could take care of you. We will look forward to serving you again in the future.

- Medford
5
Medford

I was three hours from home when my car broke down, but thankfully I was very close to Kelly’s. I was able to get my car towed and left there on a Saturday morning. An employee was there despite them being closed and he showed me how to fill out a slip and leave my key so that my car could be fixed on Monday. I got a call Monday morning with a quick explanation of what was wrong and what it would cost to fix, and the repair was complete that afternoon. They held my car for a week until I was able to make arrangements to pick it up, and they left it secured for me in the lot since I wasn’t going to be able to come during business hours. Overall I’m grateful and impressed that I happened to break down so close to Kelly’s.

I'm glad we were able to take care of you, Sorry that you broke down out of town.

- Medford
5
Medford

Kelly's has been my auto repair for about 9 years. I know that their diagnosis is accurate and honest. They have always been considerate and kind. I brought my car in after work and Greg was very helpful with figuring out why my engine light was on. Thanks to everybody at Kelly's..

Thaks Debbie for your continued Business and Trust.

- Medford
5
Medford

This was my first visit to Kelly's Automotive, and it was a very positive experience. I made my appointment face-to-face, and they took all the needed information beforehand so all I needed to do was drop off my car the following morning. Everyone was extremely friendly and helpful, from the service writer to the courtesy car drivers. Upon completion, I was promptly called and shuttled back to the center. My invoice contained everything that was done to my car, the type and grade of oil used, anything that was replaced , and basically every inspection they performed. I couldn't have asked for more! I will definitely return and happily pass on my experience to my friends. I appreciate a business who has great customer service and takes the time to detail the services they have provided. They CARE about their customers, and it shows! Many thanks, Kelly's Automotive... you are the BEST!!

I'm very glad it shows, Our staff really works hard to take good care of our clients!

- Medford
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