Medford & Grants Pass Auto Repair

Updating my previous review. Computer challenged it seems. Stars didn't align with my review. 5 stars in my book. Excellent customer service, auto service. Tops in my book. Hope this aligns the stars with my original comments. Would give them 6 stars if I could

After purchasing a very old (2006) PT Cruiser that had a preponderance of (unseen) mechanical issues, the Cruiser has been in frequently for repairs. Kelly's has exceeded expectations with every service performed. Work was completed in a very prompt time. At times the final bill was less than the up-front estimate, and they put in a lot of time and effort to locate hard-to-come-by parts for this old car. Their employees have top-notch customer service skills, making it a pleasure doing business with them. In addition, we've always been apprised of the status of repairs while waiting for parts, etc.

Wow!

David was the best. He explained and diagnosed my engine problem immediately.

I brought my car here the first time about three years ago. It was a Saturday afternoon, and the shop I normally used was closed. Kelly's got me right in. I got a good vibe from the man I spoke to on the phone, and in person it was even better. Problem quickly diagnosed and repaired. Very reasonable price. The next two times I needed repairs, they were my first choice. I was not disappointed. This is a dependable shop with honest, conscientious people, and exemplary customer service. I would recommend Kelly's to anyone. They have earned lifetime customers.

Very happy with the service they did for me. I have used them before and I will use them again.

ALWAYS AMAZING SERVICE!

I've been driving for 50 years which means I've had my share of automotive technicians. Kelly's is, by far, the best auto service business I've ever been to. They are honest, above-board, never perform unnecessary work and charge reasonable prices. They're always have time for you and are always willing to give advice. They are the only automotive service I will ever take my car to as along as I live in Grants Pass.

I've been driving for 50 years which means I've had my share of automotive technicians. Kelly's is, by far, the best auto service business I've ever been to. They are honest, above-board, never perform unnecessary work and charge reasonable prices. They're always have time for you and are always willing to give advice. They are the only automotive service I will ever take my car to as along as I live in Grants Pass.

Great people, Great job. Replaced my cars air conditioning in a timely manner and kept me informed along the way. I would recommend Kelly’s any day.