Medford & Grants Pass Auto Repair

5
Grants Pass

I've trusted my 2002 subaru forester to kelly's automotive ever since they opened their business...i have found them to be trustworthy, honest and reliable.....the staff is so pleasant to work with and it's actually a fun place to deal with...they're a 5 star place in my book

5
Medford

Top notch service!!! I don’t even get quotes anymore. Kelly’s automotive services has earned all of my business.

3
Medford

Appreciative they diagnosed a difficult problem. Disappointed they worked on low beam head lights and didnt take the time to remove all the water from the housing that was causing problems simply replaced bulbs and left it at that.

I am sorry to hear that this was missed Marshall. I will see you Monday so we can get all that water removed from the headlight capsule.

- Medford
4.5
Medford

Personal service was great! Refunded my payment when they couldn't completely fix the problem. My only issue is that I made an appointment but they didn't even look at the car until 24 hours later. They could have discovered they couldn't fix it much sooner. Otherwise, a great experience!

5
Grants Pass

Quick to smile, easy to talk to and understand, and efficient.

5
Medford

My vehicle was out of commission and had to be towed after hours, I was stranded without transportation. Kelly's went out of their way to squeeze my vehicle in and get it repaired quickly. Great service, reasonably priced. They have a customer for life.

4.5
Medford

Took my F250 Turbo Diesel in for a pre trip check out. My experience was more than Satisfactory. Told me of one issue and it was fixed immediately.

5
Grants Pass

Kelly’s was great. I love that they have a key drop off envelope if your car breaks down outside of their working hours (which happened to us). They were quick to diagnose the problem and had our car ready for us after one day.

5
Medford

When my car was overheating on the road I called Kelly’s Automotive to see if they can take a look at it if I had it towed to the shop. Due to the 3-day Memorial Day weekend, and it being Tuesday, they said they were backed up and probably couldn’t get to it until Thurs. They offered to give me a loaner car in the meantime, so I had it towed. The next day, Wednesday they already got to investigating why my car was overheating, reported what it was, fixed it and I was back over in the afternoon picking up my car already. I was very pleased and impressed with their service and availability during a busy week.

5
Medford

Very efficient work on my old diesel pickup that needed extra care. Very pleased!! And, I have heard other positive statements about Kelly's.

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