Medford & Grants Pass Auto Repair

5
Medford

Kelly’s did an excellent job in diagnosing the problem with my car and getting it repaired in a very satisfactory timeframe. My car had to be towed in and they were able to give me an estimate for the repairs within a few hours. The employees are very friendly - they came to my house to get me in their shuttle so that I could pick up my car. Tom

5
Grants Pass

Great quality service - Everytime! Thank you!

5
Grants Pass

I scheduled online for a tuneup; my car’s mileage had dropped and I reckoned its 90,000 miles without a tuneup were to blame. Kelly’s technicians checked the car over thoroughly, determined that there was nothing wrong with my spark plugs at all and a tuneup was unnecessary—but my air filter was filthy. They checked with me and then replaced my air filter, saving me quite a bit of money. I so appreciate their honesty and competence.

5
Grants Pass

Kelly's was quick and knowledgeable. Had me back on the road the next day. Being able to set up an appointment online and communicate through text was very helpful as I work nights.

5
Medford

Everyone at Kelly’s is very professional, courteous and they are honest. I am new to the Medford area, but they have the values my family appreciates in businesses today. I highly recommend them and encourage anyone with car issues, even foreign cars call them for any issues with your vehicle.

5
Medford

From the time I contacted the shop, to the time I dropped off my vehicle, throughout the shuttle ride and at the time of picking up my vehicle - everyone was so friendly and professional! I will return for all my auto service and repair needs.

5
Medford

The folks at Kelly's Automotive are excellent in every way; great work and superior customer service.

5
Medford

Very efficient, prompt, and courteous service.

5
Grants Pass

I usually try to arrive earlier than the appointment. On 1/5/19 this was the case, because I hoped the job would get done within 3 or 4 hours. Sure enough, even though they said it might take overnight, it was done between 8 am. and 11 a.m. when they called and said it was ready. They had to replace the two control arms on the front wheels. Our 2008 Honda Fit Sport will probably never have to have this job done again. Mileage is about 135,000 now, and we tend to use it less as time goes by, having another car as our primary vehicle. In this case, rather than someone taking me home (which they have done on numerous previous occasions) they gave me a loaner car, which did what I needed and gave me more freedom to get other things done which took a car to do them. I always think that I get good service at fair prices.

5
Medford

Kelly's Automotive has been solving my automotive problems for years. They have succeeded where others have failed. For instance, I have a Jeep that had a chronic intermittent electrical problems in the dash module that was driving me nuts. Another time the rear wiper motor stopped working and I was unable to trace the wires from run from the fuse, switch, and motor. Once again, as usual, Kelly's came to the rescue. Regards, Vic

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