Medford & Grants Pass Auto Repair

5
Medford

Kelly's Automotive is superb in every way. Yes, their service is among the very best I've experienced in the 48 years I've owned motor vehicles. And more than that, as their customer for 9 years, I can state sincerely that the honest customer-care you find at Kelly's, and their attention to detail, demonstrates a powerful example of good will and good works in our community. I deeply appreciate these fine people and I'm grateful for the many benefits of doing business with them.

5
Medford

Thankful for Kelly's Automotive for their hard work and excellent service. I took my car into them for a simple oil change and came out with more than asked for service. This means a lot to me because not only did they get the job done but they made sure that I was taken care of. I will forever be a customer of Kelly's Automotive for all my repair needs and thankful for the hard working and good hearted staff that took care of me today. 10/10 recommend. Thank you guys for the excellent job on my car! (Very affordable as well)

Thanks, Jessica. Our 2 Staffs do try very hard to take care of our clients and their cars, even if it's just a simple oil change. Thank You!

- Medford
5
Medford

Qualities I look for (1) SERVICE they performed the work timely and at a reasonable price. Then they called back two days later and confirmed my customer satisfaction. Very courteous. (2) INTEGRITY no pressure or sales pitch on “necessary” repairs. They are now my ongoing auto repair people and I definitely recommend them. By the way, they are a locally owned family business. Their funds stay in town.

Thanks David. Our staff Works hard to give the Best service we can. We'll always advise you of your vehicle needs, but let you decide what you want done without pressure.

- Medford
5
Grants Pass

I love that going to the mechanic is like visiting family. I know my vehicles are in good hands and I can trust the service to exceed my expectations every time over 10 years💗 Thank you for being a place I can trust to refer my friends as well. Curtis is always friendly and welcoming.

5
Medford

GREAT SERVICE,THE ONLY PLACE I WILL TAKE MY TRUCK IN OREGON.

5
Medford

A place that has really helpful people and takes great care of your vehicle and you. I go no where else.

Thanks for the nice words, Our staff tries very hard to take Great care of people.

- Medford
5
Medford

I'm new in town and I was trying to find a place I could rely on for a critical repair on my Honda. They provided a shuttle after I dropped it off and the repair was done promptly and they communicated throughout the process.

Welcome to the area, Thanks for the nice review!

- Medford
5
Medford

they always do great work and when i leave there i always know that my jeep is great shape.

5
Grants Pass

We’ve been patrons of Kelly's for 8 years. We were new to the area and low on funds, looking for a reliable business to work on our vehicle. We took a shot in the dark with them and haven’t looked back. They have gone above and beyond more than once for us! The first time, we blew a timing belt on our Toyota Camry heading back from Portland. We were 3 hours from GP and forced to use a shop that we’d never heard of. The techs at Kelly’s walked us through their pricing and their procedure for handling the repair. It gave us great confidence when we dealt with the unknown shop, we were very grateful. The second instance was a battery that would mysteriously drain each night. Kelly’s worked for 14 hours to determine the problem, a shorted out cell charger, yet only billed us $100! They undoubtedly lost money on the deal as that couldn’t even cover the cost of their labor. Needless to say we were expecting a much higher bill. For those reasons and many more, we will continue to use them because they’ve proven we can trust them. Our finances are tight, our cars are old and Kelly’s keeps them running which allows us some financial flexibility we’d otherwise not have.

4.5
Grants Pass

My Prius received an oil change and tire rotation. They checked my brakes, fluids and other items. David greeted me with a smile and friendly professional service. After the work was done, he went through what was done and checked. I appreciated all of this as I always return to any place that has friendly people who are professional and knowledgeable about my vehicle. The work was well done. I will be returning for future service on my Prius and Outback. Well Done Guys!

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