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Medford & Grants Pass Auto Repair

5
Grants Pass

I was very pleased with the friendliness of the employees, the quickness of the service on my car and the cost. I’m a customer for the duration of my life. Thank you Kelly’ Automotive.

5
Grants Pass

Everyone was very helpful when my car was towed in and I really appreciate that I was given a loaner car while mine was being repaired

5
Grants Pass

Just needed some new windshield wipers. It took about 5 minutes and I was on my way. Great service!

5
Medford

Kelly's always does amazing work. I will continue to recommend and use them in the future!

5
Medford

Jay and the team at Kelly’s did an excellent job of taking care of the failing brakes on my son and daughter in-in-law’ Ford Escape while they were on their road trip vacation. Jay sent me a digital vehicle inspection with pictures of the problem along with recommendations at a very fair price. Had them back on the road with only a half-day delay in their trip. As the owner of an auto repair shop myself, I can really appreciate the value of a very well run shop like Kelly’s. If I ever breakdown in the Medford OR area, I won’t hesitate to give Jay and Kelly’s a call!

Thanks David, We appreciated the Nice Review Especially from another shop owner, and are very glad we could help your Family be safe while on-the-road.

- Medford
5
Medford

Very friendly and efficient! I’ll never go to anyone else for my car needs.

Thanks Amelia, We'll pass on the nice review to our Great staff, See you next time.

- Medford
5
Medford

Always superior service and honest, reliable techs in the shop. We have used Kelly's exclusively for over ten years and have watched them grow their business tremendously as the result of their integrity and trustworthiness.

5
Grants Pass

No better place to go. These guys always take good care of my vehicles. Have given honest feedback and taken care of my friends and family with the same care they have given me.

5
Medford

This was my first experience with Kelly's, and they have truly earned all of my future auto repair business. All aspects of my experience at Kelly's was pleasant and professional, but I feel like I can truthfully claim that this shop has the best customer service of any auto repair business I have ever been to. Actually some of the best for any small business period.

Wow!, Thanks for the Kind review, We're very proud of our amazing staff, we'll make sure we recognize them for doing such a good job!

- Medford
5
Grants Pass

Several weeks ago I brought in an older pickup with electrical problems. Kelly's ran their tests but found nothing conclusive. Meanwhile, I sought out another service source and they did find the real problem. Within five days of Kelly's first service, one of their front desk managers called me for feedback and I explained how someone else had diagnosed the problem for free and told me how to proceed with the repair. When the Kelly's rep heard the story, he said Kelly's would do whatever it took to address the matter. I then gave them my ideas - he agreed completely, and in the end, went further than my first solution. Bottom line is Kelly's went over the top to help me out, and did it in such a way that they have captured my lifetime loyalty. I've never had such gracious and satisfactory service before. Triple A has every reason to recommend them highly - and so do I.

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