Medford & Grants Pass Auto Repair

5
Grants Pass

My experience with Kelly's is great. They did what they promised, fixed my car. When the part they installed was found to be defective, they got a new one in finished quickly. Integrity is the core of any business and the Kelly's have this in spades.

5
Grants Pass

Another story of overheating on Grant's Pass, headed north, up the mountainside. This one has a happy ending though... I got a tow back to the town of Grant's Pass, Oregon, and into Kelly's parking lot with expectations of being turned upside down and shaken for every penny in my shallow pockets. I was in for a surprise. My car was immediately pulled in to the garage and given a look-see. Within a few minutes I was given a diagnosis and estimate of time. I was preparing myself to spend the night and just add a day to my trip considering it was late in the afternoon and the part still had to be ordered and delivered.Instead, I watched and waited as employees went about their closing procedures and were sent home. The owner and a couple of his mechanics were still working on my car, making sure I was able to get back on the road that same day. The staff at Kelly's took extra care to turn a stressful situation into a positive one.That was the best experiences in an auto shop in a "small town on the way somewhere else" that I have ever had. Thanks again everyone at Kelly's.

5
Grants Pass

I have been having issues with my car for almost two years. It has just been one mess after another. Finally I made the RIGHT choice and took my car to Kellys!!! Doug was super helpful and Chris fixed my car in a few hours! Now it drives just like new!!!

Thank you so much for the great review!Thanks for doing such a great job!!!

- Grants Pass
5
Grants Pass

Just had my Honda serviced in Medford , Tammy was so nice and welcoming and it was awesome having a car to barrow while it was being fixed. Awesome place w awesome staff. Thanks!!

5
Grants Pass

I have a 2004 Chevy Tracker with well over 1000,000 mile on it. This is my forever car thanks to the care and service I get from Kelly's Automotive in Grants Pass! These guys know how to treat a lady! Kudos to Dave, Lisa, Curtis, Doug and all of the over the top helpful and knowledgeable staff!

Thank you for the kind words Jill!

- Grants Pass
5
Grants Pass

Wow, Kelly's Automotive is AMAZING! Our fuel pump went out on the way to Bandon, Oregon on a Saturday afternoon. No other people were open, and even though they closed at 2, they offered to stay open as long as they needed to fix our car. What should have been a 5 hour procedure on the car, took only 3 because of their determination to get us back out on the road. Amazing customer service, and even a waiting room with internet and Tv :) Would recommend this in a heartbeat!!! Wow, Kelly's Automotive is AMAZING! Our fuel pump went out on the way to Bandon, Oregon on a Saturday afternoon. No other people were open, and even though they closed at 2, they offered to stay open as long as they needed to fix our car. What should have been a 5 hour procedure on the car, took only 3 because of their determination to get us back out on the road. Amazing customer service, and even a waiting room with internet and Tv :) Would recommend this in a heartbeat!!!

5
Grants Pass

Excellent service and great, honest advice. Me and my husband have been taking our cars (a Toyota 4 Runner, a Kia Rio and a Hyundai Accent) to them for years and they have far exceeded our expectations. We've gone through many mechanics in both Medford and Grants Pass areas, and we both love Kelly's. Highly recommend!

5
Grants Pass

On my drive down to Los Angeles from Seattle after Christmas, the check engine light on my car started to flash. I knew something was really wrong because my car felt like it was going to stall. I called Kelly's in Medford because that's where I planned to spend the night and they seemed very concerned that I wouldn't make it there (i was still 80 miles away!), so they gave me the number to the Grants Pass Kelly's where they were just as wonderful. I spoke to Doug there and he was gracious enough to hang out after they closed to take a look at my car. As suspected, my spark plugs needed to be replaced and one of the coils was bad. He squeezed me in first thing in the morning and they had my car ready by 10 so that I could get back to LA safely. He was the best!The entire Kellys crew beyond wonderful, honest, and kind. It was probably the best mechanic experience I've had and I am so grateful that if my car had to (almost) break down, that it happened in Grants Pass.

5
Grants Pass

Expert service, excellent, kindly & caring staff! Job well done!

5
Grants Pass

THANK YOU for taking great care of Jim Callmeyer and Diana Lampros! It was wonderful to hear that after breaking down due to transmission problems, you were there to help a traveling motorist who was previously unfamiliar with the area. Instead of being worried about my Dad, as he is over 3,000 mi from home, I was comforted to find out that Kelly's Automotive Service allowed him to plug into their electric source for his camper, borrow a vehicle and even invite him to church service. Thank you again!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Grants Pass (541) 476-6964, Medford (541) 830-4005 For Assistance.