Medford & Grants Pass Auto Repair

5
Medford

Before I took a trip to Portland last weekend, I recalled that Kelly's had recommended that I get my brakes fixed during my recent oil change. I'd asked to wait until the next oil change and as I don't usually drive much, that seemed fine. The thought of a long drive on thin brake pads did not feel good and I called Kelly's Thursday morning and they were able to get me in that day. I dropped off my car and then was driven to work while they took care of my car. When my car was done, I received a call and they came and picked me up to get my car. I was shown the old brakes and was so grateful that I took the time to replace them! And I am so happy to have Kelly's team care for my car. I trust them completely. I've been a customer for many years... and will be for years to come.

5
Medford

As a former mechanic myself for 38 years ...now retired... For the 1st time I am having somebody else work on my cars... while this fact makes me uneasy...I would have nobody else but Kelly's do the work in this whole area...

5
Medford

I appreciate honest, pleasant and professional businesses and Kelly is all of those. I really appreciate your support for veterans!

5
Medford

The customer service at Kelly's is above and beyond. I spoke with several reps who were all congenial and very helpful answering questions regarding an automobile evaluation I needed. Their evaluation included excellent detail and provided photographs of the problems. I highly recommend them!

5
Medford

Just as you would want an auto shop to be. Do what they say. Ready for you when you have an appointment. Free loaner car. Etc.

5
Medford

We're extremely pleased with communication and customer service. I love the honesty of the company regarding our issue. It's such a breath of fresh air when you don't get taken by mechanics! Will be our go to place.

5
Medford

It was really nice finding someone that was so help and professional. Got my problem fixed and a great saving over our previous mechanic.

5
Medford

I am always satisfied with the great service I receive.

5
Medford

Fast and excellent service. My car was towed there, and they had it done by the end of my work day. I got a ride there, but I hear they have loaner cars available as well. Seamless experience.

5
Medford

Kelly's got me right in, took me to work, cuts costs where they could and had my car fixed the same day.

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