Medford & Grants Pass Auto Repair

Our check engine light came on during a roadtrip. I called Kelly’s and they were able to squeeze us into their schedule. They ran a diagnostic, took the car on a test drive, but didn’t find anything wrong with the car. They reset the light, came us a print out of the report for is to take home to our own mechanic. We appreciated their thoroughness and honesty. Polite office staff. Highly recommend.

Been using Kelly's automotive since we moved to Oregon 2 years ago. We are very pleased with the work they do. Kelly's will be handling all our automotive needs in the future. Special thanks to Curtis, Trevor and Dave for all the help they gave us. You guys are the best.

I have not visited this shop but as a Service Advisor for Denny's Automotive Service in Shelton WA we have a mutual customer that had some problems after a visit there. Kellys was able to work with us to keep our customer on the road, and all with top notch service and courtesy! Job well done by owner and crew! Thank you for your assistance! If I need service in OR you will be my first call.

Updating my previous review. Computer challenged it seems. Stars didn't align with my review. 5 stars in my book. Excellent customer service, auto service. Tops in my book. Hope this aligns the stars with my original comments. Would give them 6 stars if I could

After purchasing a very old (2006) PT Cruiser that had a preponderance of (unseen) mechanical issues, the Cruiser has been in frequently for repairs. Kelly's has exceeded expectations with every service performed. Work was completed in a very prompt time. At times the final bill was less than the up-front estimate, and they put in a lot of time and effort to locate hard-to-come-by parts for this old car. Their employees have top-notch customer service skills, making it a pleasure doing business with them. In addition, we've always been apprised of the status of repairs while waiting for parts, etc.

Wow!

David was the best. He explained and diagnosed my engine problem immediately.

I brought my car here the first time about three years ago. It was a Saturday afternoon, and the shop I normally used was closed. Kelly's got me right in. I got a good vibe from the man I spoke to on the phone, and in person it was even better. Problem quickly diagnosed and repaired. Very reasonable price. The next two times I needed repairs, they were my first choice. I was not disappointed. This is a dependable shop with honest, conscientious people, and exemplary customer service. I would recommend Kelly's to anyone. They have earned lifetime customers.

Very happy with the service they did for me. I have used them before and I will use them again.

ALWAYS AMAZING SERVICE!