After purchasing a very old (2006) PT Cruiser that had a preponderance of (unseen) mechanical issues, the Cruiser has been in frequently for repairs. Kelly's has exceeded expectations with every service performed. Work was completed in a very prompt time. At times the final bill was less than the up-front estimate, and they put in a lot of time and effort to locate hard-to-come-by parts for this old car. Their employees have top-notch customer service skills, making it a pleasure doing business with them. In addition, we've always been apprised of the status of repairs while waiting for parts, etc.