Medford & Grants Pass Auto Repair

5
Grants Pass

Everyone was very helpful when my car was towed in and I really appreciate that I was given a loaner car while mine was being repaired

5
Grants Pass

Just needed some new windshield wipers. It took about 5 minutes and I was on my way. Great service!

5
Medford

Kelly's always does amazing work. I will continue to recommend and use them in the future!

5
Medford

Always superior service and honest, reliable techs in the shop. We have used Kelly's exclusively for over ten years and have watched them grow their business tremendously as the result of their integrity and trustworthiness.

5
Grants Pass

No better place to go. These guys always take good care of my vehicles. Have given honest feedback and taken care of my friends and family with the same care they have given me.

5
Grants Pass

Several weeks ago I brought in an older pickup with electrical problems. Kelly's ran their tests but found nothing conclusive. Meanwhile, I sought out another service source and they did find the real problem. Within five days of Kelly's first service, one of their front desk managers called me for feedback and I explained how someone else had diagnosed the problem for free and told me how to proceed with the repair. When the Kelly's rep heard the story, he said Kelly's would do whatever it took to address the matter. I then gave them my ideas - he agreed completely, and in the end, went further than my first solution. Bottom line is Kelly's went over the top to help me out, and did it in such a way that they have captured my lifetime loyalty. I've never had such gracious and satisfactory service before. Triple A has every reason to recommend them highly - and so do I.

5
Grants Pass

They got me in on the same day I asked for an appointment. I was quite tired and found a very comfortable recliner in the customer waiting room. They did the LOF job, charged me on $39.95, showed me the written results of their 28 (?) point safety survey, and got me out in about 90 minutes. I've been going here for several years, and am very happy to continue. They are personal, they've provided rides home (and picked me up on a number of occasions). They've loaned me a car once. What else could I ask for. They are honest auto service people.

5
Grants Pass

We broke down between home and a destination in California and were towed to Kelly automotive. There were very busy and couldn’t really get us in that day but they still diagnosed the car for us instead of waiting for the next day. If it wasn’t for that small bit of leniency, we wouldn’t have been able to recover our vacation. The man that worked with us was more than kind and compassionate for us. I’m glad this is were we ended up when we were knocked down.

5
Grants Pass

As always, I found them to be friendly and efficient. They took the time to make sure I understood what needed to be done and didn't push any extra work on me.

5
Medford

I appreciated the speed in which Kelly's was able to inspect and fix our suburban!

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