Medford & Grants Pass Auto Repair

5
Grants Pass

Kelly's Automotive is the best of the best! When I bought my car, it came with some free oil changes from the dealer. Every time I went to the dealer to get the oil change, they'd have a large estimate for work that needed to be done. I took it to my trusted source for a second opinion, and either the estimate from the dealer was WAY super high, or the work that "really needed" to be done didn't need to be done at all. These guys are as honest as they come! Thanks, crew at Kelly's!

5
Grants Pass

Driving back to California from the Oregon Sand Dunes I lost power coming down the steep grades of Grants Pass on Interstate 5. It was a Saturday afternoon around noon that I found Kelly's Automotive open and Doug (Service Advisor) was a true help. Though they couldn't get to the vehicle for service until Monday I had a trailer of toys in tow and they assured me that they would look after my trailer. Doug even called a local car rental place so I could continue home to California on Saturday. Doug kept me in the loop on Monday, Tuesday and a rebuilt transfer case was installed and I had the vehicle and trailer home by Wednesday evening. I thank them so much for their phone call updates and just great customer service that they provided to me as a vacationer "just passing through".

5
Grants Pass

Thank you, Kelly's in Grants Pass, for peace of mind with my car and the excellent service received for the 100,000+ mileage check up and fine tuning!!! You affirm my belief that good automotive service with integrity and trust really is available in the Jackson and Josephine County areas. What a relief to have your staff take such good care of my car and your attention to detail and customer service--Kelly's ROCKS!!! Gail Stevens

5
Grants Pass

Dave and Lisa Kelly, I would like to thank you for the recent automomotive repair experience I recently had at the Tool Box. Your timeliness, concern, and professionalism are great appreciated. It was very convenient for me to be able to work out at CNW while my car was being repaired. Thanks for driving me to the club. My car was ready in less time than you anticipated and at a lower cost than your estimate. This type of service will definately promote me to continue to use your shop to maintain my vehicles. Thanks again, Lenny Friedman Rogue River

5
Grants Pass

The wonderful people at Kelly's automotive save me every time my car breaks down. They make car maintenance easy and much less stressful then it could be. I appreciate the fair practices and willingness to help their customers. I would not take my car anywhere else!

5
Grants Pass

I have had Kelly's complete repair work on 1 of my vehicles and service work on 3. The service work has always been done very well and for reasonable prices. They also did a great job replacing an axle on my Camry and the price was very reasonable. We have lived in Grants Pass for 12 years and prior to working with Kelly's had always taken our vehicles to a mechanic we trusted in Phoenix, OR. It is nice to finally have a shop that we trust and have confidence in their skills, in Grants Pass. I highly recommend (and already have) Kelly's to anyone seeking a great auto shop. I have had Kelly's complete repair work on 1 of my vehicles and service work on 3. The service work has always been done very well and for reasonable prices. They also did a great job replacing an axle on my Camry and the price was very reasonable. We have lived in Grants Pass for 12 years and prior to working with Kelly's had always taken our vehicles to a mechanic we trusted in Phoenix, OR. It is nice to finally have a shop that we trust and have confidence in their skills, in Grants Pass. I highly recommend (and already have) Kelly's to anyone seeking a great auto shop.

5
Grants Pass

These lovely professional people have been servicing our cars for many years. We love the way they care about your car the way a Dr. would care about your body. They want to get it right and go the extra mile to do so. They have offered us loaners and make us feel special. Their honesty is refreshing and admirable. They even give us a discount since we belong to the Chamber of Commerce. When we go in to order the job done or go in to pay the bill, Curtis is always friendly and makes me laugh. They are always doing wonderful things for the community like collecting peanut butter for the food bank and giving you free wipers at their expense. Just all around nice people to deal with. Happy to recommend them and proud to call them friends.

5
Grants Pass

Best auto repair in Josephine and Jackson Counties! Don't you wish you lived here. Honest, affordable and they have loaners. Great for people traveling through too. RVs, autos, trucks, fleets and my sisters truck, my Aunts truck, my best friends Honda and our truck! Yeah, they have an app for that!

Thanks!

- Grants Pass
4
Grants Pass

I took my car in for a 60,000 mile service. The front desk was courteous and thorough. The car runs well, but it was running OK before I took it in, so it's hard to notice a difference. I was happy that they offer an "eco" oil change....basically a partially synthetic oil that replaces some of the petroleum normally used. It costs a bit more, but it's worth it to me. They didn't call when the car was finished, so it was nearly closing time before I finally called them and they said they were short staffed and just hadn't called me. FYI, if you mention that I recommended them, you'll get 10% off labor charges....and so will I! It's a nice family atmosphere at the place.

5
Grants Pass

I had to take my car to Kelly's Automotive this morning.. last minute..due to a crazy noise... they were awesome..and as booked as they were, they were able to find and remove the rock stuck in my rotar causing said noise!! You guys are the best!!!

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