I took my car in for a 60,000 mile service. The front desk was courteous and thorough. The car runs well, but it was running OK before I took it in, so it's hard to notice a difference. I was happy that they offer an "eco" oil change....basically a partially synthetic oil that replaces some of the petroleum normally used. It costs a bit more, but it's worth it to me. They didn't call when the car was finished, so it was nearly closing time before I finally called them and they said they were short staffed and just hadn't called me. FYI, if you mention that I recommended them, you'll get 10% off labor charges....and so will I! It's a nice family atmosphere at the place.