Medford & Grants Pass Auto Repair

5
Grants Pass

Excellent service and great, honest advice. Me and my husband have been taking our cars (a Toyota 4 Runner, a Kia Rio and a Hyundai Accent) to them for years and they have far exceeded our expectations. We've gone through many mechanics in both Medford and Grants Pass areas, and we both love Kelly's. Highly recommend!

5
Grants Pass

On my drive down to Los Angeles from Seattle after Christmas, the check engine light on my car started to flash. I knew something was really wrong because my car felt like it was going to stall. I called Kelly's in Medford because that's where I planned to spend the night and they seemed very concerned that I wouldn't make it there (i was still 80 miles away!), so they gave me the number to the Grants Pass Kelly's where they were just as wonderful. I spoke to Doug there and he was gracious enough to hang out after they closed to take a look at my car. As suspected, my spark plugs needed to be replaced and one of the coils was bad. He squeezed me in first thing in the morning and they had my car ready by 10 so that I could get back to LA safely. He was the best!The entire Kellys crew beyond wonderful, honest, and kind. It was probably the best mechanic experience I've had and I am so grateful that if my car had to (almost) break down, that it happened in Grants Pass.

5
Grants Pass

Expert service, excellent, kindly & caring staff! Job well done!

5
Grants Pass

THANK YOU for taking great care of Jim Callmeyer and Diana Lampros! It was wonderful to hear that after breaking down due to transmission problems, you were there to help a traveling motorist who was previously unfamiliar with the area. Instead of being worried about my Dad, as he is over 3,000 mi from home, I was comforted to find out that Kelly's Automotive Service allowed him to plug into their electric source for his camper, borrow a vehicle and even invite him to church service. Thank you again!

5
Grants Pass

Thank you for being available as a drop off site for donations to Weed California! :)

5
Grants Pass

These guys are great, wouldn't take my truck any place else for repairs they are outstanding. I would highly recommend Kelly's Auto to anyone who needs work done on their vehicle

5
Grants Pass

Kelly's Automotive is the best of the best! When I bought my car, it came with some free oil changes from the dealer. Every time I went to the dealer to get the oil change, they'd have a large estimate for work that needed to be done. I took it to my trusted source for a second opinion, and either the estimate from the dealer was WAY super high, or the work that "really needed" to be done didn't need to be done at all. These guys are as honest as they come! Thanks, crew at Kelly's!

5
Grants Pass

Driving back to California from the Oregon Sand Dunes I lost power coming down the steep grades of Grants Pass on Interstate 5. It was a Saturday afternoon around noon that I found Kelly's Automotive open and Doug (Service Advisor) was a true help. Though they couldn't get to the vehicle for service until Monday I had a trailer of toys in tow and they assured me that they would look after my trailer. Doug even called a local car rental place so I could continue home to California on Saturday. Doug kept me in the loop on Monday, Tuesday and a rebuilt transfer case was installed and I had the vehicle and trailer home by Wednesday evening. I thank them so much for their phone call updates and just great customer service that they provided to me as a vacationer "just passing through".

5
Grants Pass

Thank you, Kelly's in Grants Pass, for peace of mind with my car and the excellent service received for the 100,000+ mileage check up and fine tuning!!! You affirm my belief that good automotive service with integrity and trust really is available in the Jackson and Josephine County areas. What a relief to have your staff take such good care of my car and your attention to detail and customer service--Kelly's ROCKS!!! Gail Stevens

5
Grants Pass

Dave and Lisa Kelly, I would like to thank you for the recent automomotive repair experience I recently had at the Tool Box. Your timeliness, concern, and professionalism are great appreciated. It was very convenient for me to be able to work out at CNW while my car was being repaired. Thanks for driving me to the club. My car was ready in less time than you anticipated and at a lower cost than your estimate. This type of service will definately promote me to continue to use your shop to maintain my vehicles. Thanks again, Lenny Friedman Rogue River

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Grants Pass (541) 476-6964, Medford (541) 830-4005 For Assistance.