Medford & Grants Pass Auto Repair

5
Grants Pass

Now that I have taken my care there, I wouldn't go anywhere else! They are kind, friendly, efficient and trustworthy

5
Grants Pass

What a life saver! On a road trip from Los Angeles to Whistler, BC we discovered from passerby's on the highway that something was definitely wrong with our car. Honking, waving us down, they informed us that heavy black smoke was blowing out from under our car. Although we were disappointed in having to be towed 27miles back in the direction we had come from (continuing north would have been 40 miles), we were taken to Kelly's where we were immediately given the attention we needed. Their concern, honesty, and helpfulness calmed our apprehension of having to make decisions with people we did not know we could trust. The mechanical diagnosis by the owner, Mr. Kelly, was precise and exact with the logistics of taking care of the problem (having to spend the night for the delivery of the part) was simplified by their care and generosity. All in all, we were back on the road within 24 hrs. We had a wonderful trip traveling over two thousand miles with no problems after their labor. Thank You to everyone at Kelly's Automotive! It is clear that they can be trusted and that they will treat you fairly.

5
Grants Pass

kellys automotive is the best place in southern oregon so helpful no matter what always there to either fix it up or answer a question :-)

5
Grants Pass

Excellent auto mechanics! I've been going to Kelly's for a couple years now and so happy. Really good guys and gals that care and do a great job while keeping you informed each step of the way. Also, my 17 year old daughter and I just finished the Ladies Car Clinic - really covers alot, but easy to understand. I'd recommend the car clinic and the auto services to anyone asking for a good mechanic.

5
Grants Pass

Our Van had broken down in Grants Pass. The brakes useless. We arrived around 130P in the afternoon, and had to attend our childrens play in Portland the next day, or never be forgiven by them! The people at Kelly's drained the brake lines, found a broken part that connects the brakes to the controls. A VW westfalia, they had to call and have a part welded for us. By 630 PM. It was finished and we were on our way. They went the extra mile to save our family trip. Thanks Kelly's! Its moments like these that make the human race seem worth knowing.

5
Grants Pass

Thanks guys for once again taking care of our PT Cruiser. I so appreciate your rapid diagnosis and then your efforts to keep the cost down. You guys Rock!!

5
Grants Pass

Just want to say that Dave Kelly at Kelly Automotive and The Tool Box uptown Grants Pass is a great guy and helped me out a ton! He has done a few things for me and then he did a few things for FREE!! What mechanic does things for free?! Big or small?! He towed my truck across town and then replaced a terminal on my battery for FREE! Honest guy that supports young life and is an active member in our community. If you're not sure, and you need automotive help but you're intimidated or afraid of getting a bad mechanic, have no fear. Go to Dave! Thanks Dave!

5
Grants Pass

We were on our way back from a 5-day trip to the Oregon Coast when we encountered car trouble. We made a food stop when all of a sudden, the steering wheel of our GMC Yukon became so tight, I can't turn it. I called a tow truck and William from Grants Pass Towing was so honest and told me he does not know how to fix the problem. He called someone form a "nearby autoshop" to come take a look as I told him we are still about six hours from home. Within 5 minutes, Jim from Kelly's automotive came and knew immediately what the problem is. He drove the Yukon to the shop. It was getting late in the afternoon, and they told me that it might be too late to get the parts needed. Luckily, they were able to get the parts and worked on the car immediately. Service Manager Curtis and owner Dave Kelly were so nice, and very professional. They know we were worried (three women and 2 kids traveling) and assured us we will be back in the road with a safe car.Dave's daughter was having a spaghetti feed fund raising that afternoon and they were supposed to close a little early but Curtis, Jim and the gang stayed to make sure our car is fixed.Oh yeah, I was expecting a hefty repair bill but it was actually a lot lower than I expected. I was thinking the repair will cost me a fortune, so that was a nice surprise.Another bonus, while chatting with Curtis and Dave while waiting, I found out that Curtis is from Fairfield, my hometown, and Dave is from Napa, one of my favorite city. What a small world. Bottomline...Kelly's Automotive saved the day. What a wonderful, honest, and professional group. It is so rare to find a business like yours.

5
Grants Pass

On the first day of our family camping trip, we discovered a big pool of antifreeze under our '98 Jeep Cherokee. After seeing a good review for Kelly's Tool Box on Yelp, we slowly drove into Grants Pass and had our fears confirmed -- we had a radiator leak. We were supposed to continue driving to the coast the next day, so we figured we would have to change our plans.Dave Kelly and his wonderful staff saved our vacation. Within the same day, we had a new radiator and the Jeep was ready to go again. The people at Kelly's are fair and honest and didn't try to sell us extra repairs. We were in a bad situation and they really could have gouged us, but instead we got a fair price and excellent quality work. Dave personally stayed late to finish the work on our car, and patiently showed us what he had done. Kelly's also has a comfortable waiting room and suggestions for local places to take the kids, so we actually had fun in Grants Pass while the repairs were taking place. I wish we lived closer so we could bring our cars here for everything. Kelly's did a great job for us. If we could give them more than 5 stars, we would.

5
Grants Pass

There are three words that I use to describe Kelly's Automotive, conscientious, diligent, and courteous. That is important to me and my husband as our vehicles get us where we need to go, when we need to get there. It is especially important for us when we go on vacation. We go several hundred miles round trip and we give our truck a work out ! We go 6000 ft up in the mountains where the low is often 10 degrees in the mornings ! Before we go we ALWAYS take our truck in to the folks at Kelly's and have them do everything that needs to be done before we undertake our vaca. We have been going for several years and our truck has never ever let us down. When you are out where you might not have cell service and there are few people around, you need to know that you have trusted your vehicle to the right people so you can depend on it. That and they are the nicest people to work with !! There are three words that I use to describe Kelly's Automotive, conscientious, diligent, and courteous. That is important to me and my husband as our vehicles get us where we need to go, when we need to get there. It is especially important for us when we go on vacation. We go several hundred miles round trip and we give our truck a work out ! We go 6000 ft up in the mountains where the low is often 10 degrees in the mornings ! Before we go we ALWAYS take our truck in to the folks at Kelly's and have them do everything that needs to be done before we undertake our vaca. We have been going for several years and our truck has never ever let us down. When you are out where you might not have cell service and there are few people around, you need to know that you have trusted your vehicle to the right people so you can depend on it. That and they are the nicest people to work with !!

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