Medford & Grants Pass Auto Repair

5
Grants Pass

The service was great, we felt they are trustworthy, everything was as expected. We were in a difficult situation and they help us as much as they could. And we took care of everything by the phone and email, which was great because we were traveling.

5
Medford

I was nervous about finding a reliable garage when I moved back to the Valley in 2013 but I saw Kelly's commercial on the KDOV channel and decided to try them out. They are incredible folks, from the service desk to the mechanics! They are quick to assess what problem I'm having and clear in presenting what work the car needed. I've used their shuttle service several times and have used their loaner car, as well. I feel confident in the work they've done on several of my autos, and I'm so appreciative of Kelly's Automotive quality care, for my cars and for me!

5
Grants Pass

We found ourselves in a bad situation after buying a used motorhome in Seattle Wash which we were driving home to Lafayette Louisiana when the engine burnt a crank shaft bearing right when we were passing Grants Pass Oregon. Taking the first exit we came to we were lucky enough to pull into Kelly's Automotive parking lot. Curtis the service manager quickly confirmed our worst nightmare. We would need a new engine. Ugh!!! Kelly's had stopped doing RV repairs years ago and have since only been doing automobile repairs. Curtis started calling around to help us find a local RV repair garage to take it to. After several calls and finding out what outrageous cost they were charging, he called the owners of Kelly's and asked if we could keep our RV there and they would do the new engine install. We were so grateful that they would make an exception for us and that we were able to keep it there for the repairs to be done. They were even kind enough to let us spend that night in it with electricity so that we could fly home the next day and wait for it to be finished. Curtis kept us informed the whole time it was there even sending us pictures of the process. We will always be grateful to Kelly's Automotive for helping to turn a very stressful situation for us into an"everything's going to be OK". We flew back up to get our motorhome and headed home on Thanksgiving morning. It ran like a champ the whole way home thanks to Matt the mechanic who did our engine install. We now own what we call a, used, new motorhome LOL. We highly recommend them for automotive service and repairs. They definitely go above and beyond and truly do care.

5
Medford

Efficient and friendly with my oil change. No recommended products, just the facts. I like the communication style. I will return.

5
Medford

The staff at Kelly's Automotive were kind and friendly. My vehicle issues were fixed promptly and I am very satisfied. I will return whenever I need automotive work done.

5
Medford

Pleased with the service will be bringing my vehicle there moving forward

5
Grants Pass

This is by far the best mechanic shop that I have ever had the pleasure to have help me! Your not just another job. Your a person that they care what happens to! I who'll always pick them for any mechanical problems that I ever encounter! Trevor was awesome and very friendly and helpful! Thank you for being so helpful! I appreciated everything you did for me and helping me to figure out the best way to solve my problems! Your all the best!! I highly recommend A++++++++++++++++

5
Medford

Really kind people! I feel like automotive places usually try to take advantage of women and persuade them to “fix” other things wrong with their vehicles... not here! They’re not trying to scam you! Just genuinely nice people. Quick, excellent service.

5
Medford

They did a very good job on my car and they only fixed what it needed.

5
Medford

Jay, Jeff and Tammy are always friendly and answer my questions to my satisfaction.

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