Medford & Grants Pass Auto Repair

5
Medford

Kelly's is not only a great partner for the community they are a great shop who now have our business for both of our vehicles. They advised me of work that actually needed to be done and guided me away from a much more expensive work that I thought my vehicle needed. Their customer service is great, their follow up is refreshing and the staff is helpful and pleasant. We took my vehicle in initially a year ago when they were doing a food drive, we had wipers replaced and decided then that we would bring my vehicle there in the future. Their prices are very reasonable and their community support - I had my brakes replaced with the parts donated for a donation to another worthy community fundraiser. Their values earned our business, their service and professionalism keeps it.

5
Medford

They are honest and always answer my many questions. I'm so grateful to have them available to maintain both our cars. thank you for your care.

5
Medford

I took my 06 tundra in for a water pump replacement and they did a pretty good job. I had a leak issue but turns out it ended up being a bad radiator cap which got replaced. They took the time to get my truck in to pin point where the leak was coming from because it was not noticeable from the top side. There prices are pretty reasonable and the staff is very polite.

5
Medford

I first came to Kelly's about three years ago on a Saturday when my go-to shop was closed. I was impressed from the first phone call. They did a great job on that call, and became my new go-to mechanic. They were quick and reasonably priced. Earlier this year, they did work on a different car, and we were totally happy with the work and exemplary customer service. Last week, when my son's car needed repair, we towed it in at about 4:30pm, and they said they could probably look at mid day the next day. We had an idea what was wrong, and were looking at a possible $600-plus bill. They called me at 8:30 the next morning, and repairs were complete. (the problem was what we thought)They had somehow invoked a warranty, and a prorated price on a part, and got it done for under $100! Can't expect those circumstances every time, but I have total trust in the people there.

5
Medford

Great customer service and amazing shuttle service!

5
Medford

Friendly, great communication and follow through , reasonable.

5
Medford

Work was done in a timely manner. The vehicle was left clean. Communication was clear and the shuttle service is great.

5
Medford

We had work done on both our pickups. We asked them to call us if they found anything else other than what we had authorized. They called and explained what they had found, and recommended what needed to be done. They had our vehicles done before the time estimated. They provided free shuttle service and were very friendly on the phone. We would recommend them to everyone. Great place to take your vehicles!

5
Grants Pass

Kellys was recommended to me years ago by a friend. I'd had some trouble with a car and getting it repaired, so I was really looking for someone who was honest and wouldn't take advantage. That was over ten years ago, and I'd recommend Kellys to anyone. I take my car there to be serviced and I'm always grateful for them letting me know about any potential problems. It sure beats finding out about problems while sitting on the side of the road. I always feel confident with them. They've got a great staff (thank you Curtis), a nice waiting room and and work you can trust. They go beyond the norm and the five stars.

5
Medford

We are so grateful to Kelly's Auto Repair for fitting us in and finding out why our "check engine light" had come on while we were heading home to Oakland, CA. We were afraid to continue into the Sacramento Valley not knowing what was going on with our old Subaru. They responded with kindness and courtesy and took care of us quickly--and at no charge! I can't recommend them enough!

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