I first came to Kelly's about three years ago on a Saturday when my go-to shop was closed. I was impressed from the first phone call. They did a great job on that call, and became my new go-to mechanic. They were quick and reasonably priced. Earlier this year, they did work on a different car, and we were totally happy with the work and exemplary customer service. Last week, when my son's car needed repair, we towed it in at about 4:30pm, and they said they could probably look at mid day the next day. We had an idea what was wrong, and were looking at a possible $600-plus bill. They called me at 8:30 the next morning, and repairs were complete. (the problem was what we thought)They had somehow invoked a warranty, and a prorated price on a part, and got it done for under $100! Can't expect those circumstances every time, but I have total trust in the people there.