1/16/2018
5

Kelly's Automotive is superb in every way. Yes, their service is among the very best I've experienced in the 48 years I've owned motor vehicles. And more than that, as their customer for 9 years, I can state sincerely that the honest customer-care you find at Kelly's, and their attention to detail, demonstrates a powerful example of good will and good works in our community. I deeply appreciate these fine people and I'm grateful for the many benefits of doing business with them.

Medford
12/24/2017
5

I love that going to the mechanic is like visiting family. I know my vehicles are in good hands and I can trust the service to exceed my expectations every time over 10 years💗 Thank you for being a place I can trust to refer my friends as well. Curtis is always friendly and welcoming.

Grants Pass
12/12/2017
5

GREAT SERVICE,THE ONLY PLACE I WILL TAKE MY TRUCK IN OREGON.

Medford
11/28/2017
5

they always do great work and when i leave there i always know that my jeep is great shape.

Medford
11/26/2017
5

We’ve been patrons of Kelly's for 8 years. We were new to the area and low on funds, looking for a reliable business to work on our vehicle. We took a shot in the dark with them and haven’t looked back. They have gone above and beyond more than once for us! The first time, we blew a timing belt on our Toyota Camry heading back from Portland. We were 3 hours from GP and forced to use a shop that we’d never heard of. The techs at Kelly’s walked us through their pricing and their procedure for handling the repair. It gave us great confidence when we dealt with the unknown shop, we were very grateful. The second instance was a battery that would mysteriously drain each night. Kelly’s worked for 14 hours to determine the problem, a shorted out cell charger, yet only billed us $100! They undoubtedly lost money on the deal as that couldn’t even cover the cost of their labor. Needless to say we were expecting a much higher bill. For those reasons and many more, we will continue to use them because they’ve proven we can trust them. Our finances are tight, our cars are old and Kelly’s keeps them running which allows us some financial flexibility we’d otherwise not have.

Grants Pass
11/23/2017
4.5

My Prius received an oil change and tire rotation. They checked my brakes, fluids and other items. David greeted me with a smile and friendly professional service. After the work was done, he went through what was done and checked. I appreciated all of this as I always return to any place that has friendly people who are professional and knowledgeable about my vehicle. The work was well done. I will be returning for future service on my Prius and Outback. Well Done Guys!

Grants Pass
11/19/2017
5

I really appreciate that my car can get serviced on a Saturday. The guys at the front desk are super friendly and genuinely caring.

Grants Pass
11/14/2017
4

Everyone at Kellys has been quite helpful for both me and my family members who bring their cars in for servicing. Each time we've brought vehicles in the work was done in a timely manner, and for that, I'm very grateful. The customer lounge is comfortable, but I've never really had to wait long when I've been there. The entire staff have always been professional--an extra shoutout to Curtis, though, he always seems to go the extra mile to make sure I'm happy. So you may ask, why only 4/5 stars? I know being a mechanic is a dirty job, so I can certainly forgive it, but just about every time I've brought my Kia in, I've had to clean grease/oil/other off of my steering wheel and sometimes my seat. I know it sounds nitpicky because the service is always fantastic, but for whatever reason, I found it bothersome enough to knock off a single star. It certainly won't stop me from bringing my cars in.

Grants Pass
11/14/2017
5

Great customer service and very competitive pricing.

Grants Pass
11/4/2017
5

I'm thoroughly pleased with Kelley's friendly, prompt and competent service, as well as the very fair treatment I've received. For all of these reasons, there's none better.

Medford